Privacy Policy

Last updated 16 August 2026 · SportsCall is a service of InSync Tech.

1. Who we are

SportsCall is operated by InSync Tech. You can reach us about anything in this policy at hello@sportscall.ai.

2. What we collect

• Your phone number — required to provision your line and to recognise you when you call.
• Call audio and transcripts — calls to and from your SportsCall line are recorded and transcribed so the service can answer you, and so it can remember your roster between calls.
• What you tell it — your league settings, scoring rules, roster, and the decisions you ask about.
• Usage and billing records — call durations, minute balance, and subscription status. Payment card details are handled by Stripe and are never stored by us.
• Basic website data — if you submit your email address to hear about launch, we store that address until you ask us to remove it.

3. Call recording — read this one

Your calls with SportsCall are recorded and transcribed. That is how the service remembers your roster and improves its answers. By using the service you consent to that recording. Some jurisdictions require all parties to consent to call recording — if anyone else is on the line with you, it is your responsibility to tell them the call is being recorded, or to avoid putting them on the call.

You can ask us to delete your recordings and transcripts at any time by emailing hello@sportscall.ai.

4. Automated calls to you

SportsCall places a small number of automated outbound calls: a one-time welcome call after you sign up, and — only if you opt in — a weekly recap call. These use an artificial or prerecorded voice. You consent to receive them when you sign up, that consent is not a condition of purchase beyond the welcome call, and you can withdraw it at any time by telling the analyst to stop calling, or by emailing us. We do not use your number for marketing calls, and we do not sell or share it with anyone who will.

5. How we use it

• To run the service you paid for — answering your calls and remembering your league.
• To meter your minutes and bill your subscription.
• To improve the quality of the service's answers.
• To contact you about your account or a service problem.

We do not sell your personal information, and we do not share it with advertisers.

6. Who processes it for us

We use a small number of service providers, each handling only what they need:

• Twilio — telephone numbers, call connection and delivery.
• Stripe — payments and subscriptions. Stripe receives your payment details directly; we never see your card number.
• ElevenLabs — speech synthesis and transcription for the voice experience.
• Anthropic — the language model that reasons over your question.
• Cloudflare and our own servers — hosting and storage.

7. Google API Services

Where SportsCall uses Google APIs, our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not use Google user data for advertising, and we do not transfer it except as required to provide or improve the feature you requested, to comply with law, or as part of a merger or acquisition with notice to you.

8. How long we keep it

We keep your roster, league settings and account records for as long as your line is active, so the service can do its job. If you cancel, we retain your data for a short period in case you come back, and then delete it. You can ask us to delete it sooner.

9. Your choices

• Ask for a copy of what we hold about you.
• Ask us to correct or delete it.
• Turn off the weekly recap call at any time.
• Cancel your subscription at any time.

Email hello@sportscall.ai and we will action it.

10. Children

SportsCall is not intended for anyone under 18, and we do not knowingly collect information from children.

11. Changes

If we change this policy materially we will update the date at the top and, where it affects how we handle your calls or your data, tell you directly.

12. Contact

InSync Tech — hello@sportscall.ai